With installations on a server and end user workstations Range CRM combined and converted two dramatically different existing Act! 6.0 databases to the newest version of Act!. Communication and client services were greatly improved between different departments sharing the same database.
“We did our homework,” says IT Systems Administrator Pamela Bommarito of St. Lukes, “and we felt like we did a great job in selecting Act! Premium and Wasatch Software Consulting group. WSC arranged a series of interactive online discovery meetings.” The key players on St. Luke’s team could organize their requirements and present them in a shared meeting environment. The St. Luke’s staff joined from Meridian and Boise, Idaho.
“We finished the project on budget and ahead of schedule, a real testament to the organization and determination of all the stakeholders,” said Pamela. “The professionals from Range CRM worked very hard with our varied user community to assess their needs and provide all groups with what they wanted. The result was an outstanding product, and all the users are very pleased. We will be adding other departments in the near future, and we look forward to working with these professionals again.”